교토 FAQ(자주 묻는 질문)
Ace 오시는 길
245-2 Kurumayacho Nakagyo-ku, Kyoto 604-8185로 오세요.
From Airports From Kansai International Airport (KIX) 110km, 90 to 120mins by car From Kansai International Airport (KIX) to Kyoto Station 80mins by train Osaka International Airport (ITM) 45km, 60mins by car
From Kyoto Train Station Kyoto Station (Shinkansen bullet train) 2.5km, 10mins by car Tokyo to Kyoto — 135mins by Shinkansen Connected to Subway Karasuma Line and Tozai Line — Karasuma Oike Station
Ace Hotel Kyoto에는 주차장이 없으나 근처 주차장을 알려 드릴 수 있습니다. 차량을 가져오시는 호텔에 알려 주시면 주차장을 안내해 드립니다.
숙박
만 20세 이상만 객실을 예약할 수 있습니다. 보안을 위하여 체크인 시 여권을 제시하셔야 합니다. 확인 번호와 주요 신용 카드도 준비하세요. 체크인 시 결제는 현금으로도 가능합니다.
체크인은 오후 3시 이후에 가능합니다. 그보다 일찍 도착하시면 객실이 준비될 때까지 호텔을 둘러보거나 시내를 산책하실 수 있도록 가방을 맡아 드릴 수 있습니다. 산책을 원하시면 둘러보기 좋은 길을 안내해 드립니다.
체크아웃 시간은 정오입니다. 체크아웃 당일 오후 12시까지 결제를 확인하세요. 조금 늦게 체크아웃을 하고자 하시는 경우 최대한 편의를 생각해 드리며, 프런트에 몇 시간 정도 짐을 맡아드릴 수도 있습니다.
물론입니다. 원하는 시간에 가져가실 수 있도록 프런트에서 보관해 드립니다.
네, 모든 공용 공간과 객실에서 무료 Wi-Fi를 이용하실 수 있습니다.
We love pets and yours are welcome at Ace Hotel Kyoto at a friendly rate of 11,000JPY per pet per night (taxes included). By “pet” we mean “dog,” and by “dog” we mean “any dog under 15 kg,” but if you have a larger or stranger friend, just let us know and we’ll do our best to accommodate the both of you. Please note that pets are only allowed in guest rooms, and that there will be a pet waiver to sign when you check-in.
체크인 전에 배달된 수하물은 프런트 데스크에서 무료로 보관해 드립니다.
Please be sure to include:
- 예약자 이름
- the date of your stay, in the courier slip
If you are have already checked in and want to organise your luggage to be sent to the hotel we can help you to arrange delivery from the following suppliers:
- 국내 배송 – 야마토 운송
- 해외 배송 – EMS
여타 배송 방법은 프런트 데스크 직원에게 문의해 주시기 바랍니다.
Yes, we have Tokyo Bike available to rent for hotel guests, they are first come first serve. We are not able to take reservations for Bike rentals, thanks for understanding.
만 16세 이상의 고객은 피트니스 센터를 24시간 무료로 이용하실 수 있습니다.
만 16세 미만의 아이는 시설에 출입할 수 없습니다.
피트니스 센터 내에서 수행되는 모든 활동의 책임은 전적으로 본인에게 있습니다.
고객에게는 본인의 신체적 한계를 파악해 둘 책임이 있습니다.
몸이 좋지 않은 경우, 지난 두 시간 이내에 식사를 한 경우 또는 약이나 술을 먹은 경우 운동하지 않는 지난 두 시간 이내에 식사를 한 경우 또는 약이나 술을 먹은 경우 운동하지 않는 것이 좋습니다.
항상 운동복과 신발을 적절하게 착용해야 합니다.
피트니스 센터에서는 흡연이 허용되지 않습니다.
유리 제품 및 술은 허용되지 않습니다.
몸 상태가 좋지 않은 경우 비치된 전화기로 즉시 연락해 주세요.
Ace Hotel 교토는 부상 또는 개인 물품의 분실에 대해 책임지지 않습니다.
Ace Hotel 전용 Pendleton 담요, 빈티지 레코드판, Ace Hotel 전용 wings+horns 후드 가운 등을 객실에서 바로 구매하실 수 있습니다. 돌아갈 때 그냥 가지고 가시면 구매가 되고, 비용은 체크아웃 후 청구됩니다.
Ace 제작품, 합작품 및 당사가 엄선한 기타 제품을 구매할 수 있는 온라인 숍도 있습니다. Ace New Orleans, Brooklyn, New York, Palm Springs, Seattle, Portland 또는 Los Angeles를 방문했을 때 구매하지 못했던 기념품을 만나 보세요.
모든 객실이 완전 금연 구역입니다. 호텔 내 흡연 시 37,290엔(세금 포함)의 흡연 요금이 카드로 청구됩니다. 1층에 흡연 구역이 있으니 그곳에서 담배를 피우며 새로운 사람을 만나 보세요.
Laundry service with regular and overnight cleaning, dry cleaning and pressing is available (chargeable to your bill upon check out). Please fill out the laundry slip provided in your room and contact the front desk. Laundry items received before 9:30, will be delivered back to you at 19: 00 on the day. Any laundry items received before 17:30 will be delivered at 10:00 the next day.
예약, 변경, 취소
예약 시점에 신용 카드나 직불 카드를 사용해 예약을 보장해야 합니다. 별도의 언급이 없으면 결제는 체크아웃 시 이루어집니다. 온라인 예약 시 결제 정책과 이용 약관을 참조하세요.
유효한 신용 카드를 통해 예약을 보장합니다. 체크인하실 때 결제 정보를 확인을 요청합니다.
체크인 시 부과되는 현지 숙박세가 있습니다. 예약 요금에 따라 1인이 1박을 기준으로 청구됩니다.
The Kyoto City Accommodation Tax rate will be revised, effective Sunday, March 1, 2026. This revised rate will apply to all stays commencing on or after this date.
Before Revision [Until Saturday, 28 February 2026] Accommodation fee (per person per night) under ¥20,000: Accommodation tax ¥200 Accommodation fee (per person per night) ¥20,000 or more: Accommodation tax ¥500 Accommodation fee (per person per night) ¥50,000 or more: Accommodation tax ¥1,000
Revised [From Sunday, 1 March 2026] Accommodation fee (per person per night) Under ¥6,000: Accommodation tax ¥200 Accommodation fee (per person per night) ¥6,000 or more: Accommodation tax ¥400 Accommodation fee (per person per night) ¥20,000 or more: Accommodation tax ¥1,000 Accommodation fee (per person per night) ¥50,000 or more: Accommodation tax ¥4,000 Accommodation fee (per person per night) ¥100,000 or more: Accommodation tax ¥10,000
*The accommodation tax rate applies to the accommodation charge (excluding consumption tax) per person per night.
*The accommodation charge refers to the room-only rate. This rate is inclusive of service charges but exclusive of consumption tax, meal charges, and similar additional costs.
객실
All rooms are equipped with bath products by Firsthand, a flat-screen TV, radio with input, hairdryer, fully stocked minibar, the best bathrobe from wings+horns, iron, and in-room safe.
스탠더드 킹, 스탠더드 트윈, 디럭스 킹, 히스토릭 킹 및 히스토릭 트윈(침구 포함)에는 성인 2명까지 숙박 가능합니다. 디럭스 트윈, Ace 스위트 및 로프트 스위트에는 성인 3명까지, 다다미 스위트에는 성인 4명까지 숙박 가능합니다. 간이침대 비용은 1박에 6,215엔(서비스 요금 및 소비세 포함, 숙박세 별도)이며, 상황에 따라 이용 가능 여부가 달라집니다. 설치를 원하시는 경우 알려 주세요. 간이침대는 디럭스 트윈, Ace 스위트 및 로프트 스위트에만 설치 가능합니다.
The King Bed is W1700mm X L1950mm, and the Twin Bed is W1400mm X L1950mm (some rooms are W1200mm X L1950mm).
레스토랑, 바, 이벤트 장소
Ace Hotel Kyoto features multiple dining and drinking options. Kōsa is our all-day dining restaurant serving breakfast, lunch, and dinner. Mr. Maurice’s Italian offers contemporary Italian cuisine on the third floor, with Mr. Maurice’s Rooftop Bar providing craft cocktails and panoramic views. PIOPIKO is our Bar & Taco Lounge bringing casual Mexican-inspired bites and drinks. Stumptown Coffee Roasters serves meticulously sourced, perfectly roasted and expertly brewed specialty coffee.
Kōsa is our all-day dining restaurant offering breakfast, lunch, and dinner with a focus on seasonal ingredients and a menu that blends Japanese and international influences. The name “Kōsa” reflects the intersection of cultures and cuisines, creating a welcoming space for hotel guests and locals alike to gather throughout the day.
Mr. Maurice’s Italian is our signature restaurant on the third floor serving contemporary Italian cuisine in a stylish setting. The restaurant focuses on quality ingredients and classic Italian techniques with a modern approach, creating dishes that honor Italian tradition while embracing local Kyoto ingredients where possible.
Mr. Maurice’s Rooftop Bar sits above the restaurant on the third floor, offering craft cocktails, Japanese whisky, wine, and small bites with stunning panoramic views of Kyoto’s historic Shinpukan arcade and surrounding cityscape. It’s an ideal spot for sunset drinks or evening cocktails under the stars, with both indoor and outdoor seating.
PIOPIKO is our Bar & Taco Lounge offering a laid-back atmosphere with Mexican-inspired cuisine and creative cocktails. It’s the perfect spot for casual dining, drinks with friends, or a relaxed evening after exploring Kyoto.
Stumptown Coffee Roasters is located in the hotel, serving specialty coffee that’s meticulously sourced, perfectly roasted, and expertly brewed. Whether you need your morning caffeine fix or an afternoon boost while exploring Kyoto, we’ve got you covered.
Restaurant and bar hours vary by venue. Please contact the front desk or check our website for current operating hours for Kōsa, Mr. Maurice’s Italian, Mr. Maurice’s Rooftop Bar, PIOPIKO, and Stumptown Coffee Roasters.
Yes! We’ve hosted world-renowned culinary experiences, including a prestigious Noma pop-up residency. We regularly collaborate with celebrated chefs and host special dining events that showcase both international and local culinary talent. Check our events calendar or ask the front desk about upcoming culinary programming during your stay.
Yes. We rent out our spaces for private events, weddings, shows, conferences and more. You can get details about our different event spaces here.
We offer versatile event spaces that blend historic Kyoto architecture with contemporary design, perfect for corporate meetings, conferences, intimate weddings, private dinners, and cultural gatherings. Our venues can accommodate various group sizes and feature modern A/V capabilities. The historic setting and unique design aesthetic create memorable experiences for any occasion. Contact our events team for capacity details, floor plans, and availability.
Neighborhood & Location
We’re located in Nakagyo-ku at 245-2 Kurumayacho, in the heart of Kyoto’s historic center. The hotel is integrated into the Shinpukan, a beautifully preserved 1926 elementary school transformed into a vibrant shopping and dining arcade. This central location puts you within walking distance of Kyoto’s most iconic temples, traditional machiya townhouses, and the city’s best shopping and dining districts.
Shinpukan is a historic complex built in 1926 as an elementary school and thoughtfully transformed into a mixed-use space featuring boutiques, restaurants, and cultural venues. Ace Hotel Kyoto is integrated into this architectural landmark, blending the building’s rich history with contemporary design. The arcade below the hotel buzzes with local shops and eateries, giving you an authentic Kyoto neighborhood experience.
You’re in the heart of Kyoto’s cultural treasures. Within walking distance: Nijo Castle (UNESCO World Heritage site), Kyoto Imperial Palace, Nishiki Market (Kyoto’s famous food market), Pontocho Alley’s traditional restaurants, the Kamo River, numerous temples and shrines, traditional craft shops, and the Kawaramachi shopping district. The historic Gion geisha district is a short bike ride or taxi away.
We’re centrally located with easy access to Kyoto’s highlights. Nijo Castle is about 10 minutes walk, Kyoto Imperial Palace about 15 minutes, Nishiki Market about 10 minutes, and Kiyomizu-dera Temple about 20 minutes by bike or taxi. The Karasuma Oike subway station (Karasuma and Tozai Lines) is nearby, connecting you to Kyoto Station and attractions throughout the city. Many of Kyoto’s UNESCO World Heritage sites are within 15-30 minutes by transit or bike.
Absolutely! Kyoto is one of the world’s best cycling cities, and we offer Tokyo Bike rentals for hotel guests (first-come, first-served). The flat streets, dedicated bike lanes, and compact size make cycling the ideal way to explore temples, shrines, traditional neighborhoods, and the riverside paths. We can provide route suggestions and maps at the front desk.
We’re connected to the Karasuma Oike subway station (Karasuma and Tozai Lines), giving you access to the entire city. Kyoto’s bus network is extensive and stops near most major attractions. For the most enjoyable experience, we recommend renting a Tokyo Bike from us—Kyoto is incredibly bike-friendly and cycling lets you discover hidden temples and quiet neighborhoods at your own pace.
What Makes Us Different
Ace Hotel Kyoto seamlessly blends a historic 1926 elementary school building with contemporary design, creating a space that honors Kyoto’s craftsmanship while embracing modern creativity. Located in the Shinpukan arcade, we’re part of a living neighborhood, not just a hotel. Our collaboration with local artisans, integration of traditional Japanese design elements, world-class culinary programming (including hosting Noma), and commitment to cultural exchange make us a true Kyoto experience—where history, craft, art, and hospitality converge.
Yes, throughout the hotel you’ll find thoughtful integration of traditional Kyoto craftsmanship and materials—from locally sourced woods and textiles to collaborations with Kyoto artisans. We honor the building’s historic architecture while creating spaces that feel both timeless and contemporary. Traditional Japanese aesthetics of simplicity, natural materials, and attention to detail are woven throughout the guest experience.
Yes! We regularly host art exhibitions, live music, cultural talks, craft workshops, and culinary events that celebrate both Kyoto’s rich traditions and contemporary creativity. Our spaces have become gathering points for Kyoto’s creative community and international visitors seeking authentic cultural exchange. Check our events calendar or ask the front desk about what’s happening during your stay.
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